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For Next Day delivery, please contact our customer service.

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1-800-801-4094

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Watch Helena / Alligator watch strap - blue

Details
Jewellery Watch Helena has its very own place on the Olympus of beautiful timepieces. It enchants with a feminine look and a unique combination of materials. The clock face made of nacre is surrounded by a hand-crafted fire-enamel design, and framed by a harmonic, sensuous silhouette. Finished with a fine alligator leather strap this watch is a true unique jewel to cherish.

Contact Customer Service at:

+1 604 569 08 14
(Mon - Fri 9am - 3pm)

Shipping

All orders on FREYWILLE products are sold on a delivery duty paid basis. This means the recipient will not have to pay import duty or a formal customs entry fee prior to or on delivery.

All fees and taxes are included in your final order amount, paid at checkout.

Standard delivery via DHL Express  – FREE

Next Day delivery via DHL Express – 60.00 USD.

Please allow 2-15 business days.

Please be informed that your order will be shipped out from our FREYWILLE stock point in Vancouver, via DHL with insurance and signature required.

Withdrawal Policy
You have the right to withdraw from this contract within 14 days without giving any reason. Please note that you will have to bear the direct cost of returning the goods if you decide to withdraw your order. To ensure a safe return of these items please follows our instructions regarding wrapping, shipping and insurance in this regard. You are required to use the same delivery company that has delivered the goods to you, i.e. the company selected by us. The cost for return shipping is estimated at a maximum of approximately $ 20.

Exchange/Return Policy
You have the right to return for exchange merchandise, purchased from the FREYWILLE Online Boutique within 30 days from the date of purchase if the merchandise is returned in saleable condition and is accompanied by a sales receipt and giving us a particular reason for the return and the FREYWILLE Exchange Form that was included with your shipment filled out. Shipping charges, including special handling and any other related costs, are non-refundable in the exchange cases.

PLEASE NOTE: Products sold with additional discounts or offered during sale/promotion are final sale and cannot be returned or exchanged.

Care

FREYWILLE‘s quartz jewellery watches are of the highest quality and the result of expert teamwork. The timepiece and housing are made in Switzerland; they are assembled and perfected at FREYWILLE‘s Vienna headquarters.

There is a two-year guarantee on your new watch from the date of purchase. The guarantee covers manufacturing defaults and explicitly excludes damages due to improper handling, battery replacement and wearing of leather straps. The Jewellery Watch Guarantee is only valid when it is completed upon purchase, authorised and presented at time of repair.

We recommend avoiding contact with liquids on the jewellery watch, especially on the leather band.

Also, you will have long-lasting enjoyment of your fire enamel jewellery watch and its brilliant colours, if you:

- Keep it from banging against other hard surfaces.

- Avoid wearing other jewellery beside it.

- Store it separately from your other jewellery.

- Take it off before washing your hands.


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