Delivery and Charges

The offering of any product in the FREYWILLE Webshop at a particular time does not imply or warrant that these products will be available at any time. FREYWILLE reserves the right to discontinue any product at any time.

To ensure the secure delivery of your order, FREYWILLE does not ship orders to post office boxes. FREYWILLE is able to accept post office box addresses for your billing needs.

For each address within the United States, the following charges apply:

$ 0 if purchase value is above $ 800.
$ 25   if purchase value is below $ 800.

Please be informed that your order will be shipped out from our FREYWILLE stock point in Vancouver, Canada by a trustworthy international shipping company.  

International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient. For more information on taxes, duties and customs regulations please contact your local customs office directly.

Timing and Delivery

Please allow a maximum delivery time of up to 10 business days as we create your requested piece. Please note that delivery may take a little longer during the holiday season. FREYWILLE aims to process all orders in as little time as possible. However, please note that our FREYWILLE pieces are handcrafted and may be manufactured upon your request for you especially.

Upon receiving your order, you will be informed of the expected delivery details. However, delivery times cannot be guaranteed. FREYWILLE is not liable for any delays in shipments.

You will receive an email notification once your order is processed and ready for shipping.

Please note that the maximum value for each order is $ 7.600.

Orders will be shipped using a trustworthy international shipping company. 

The risk of loss and damage to the goods passes to you when you or a third party indicated by yourself have acquired the physical possession of the goods. If you, however, have commissioned a delivery service that has not been offered by FREYWILLE the risk will pass to you upon delivery of the piece to such carrier.